Promoted articles
Knowledge base
Important Information
- How to Send Trainings
- What is the Training Library?
- How to Send Preventing Sexual Harassment Training
- How to Send Policies & Procedures Training
- How to Send Agents and Underwriters Training
- How to Send a Certificate of Completion
New Updates
- How to Update Training Settings
- Which Version of Sexual Abuse Awareness Training Should I Send?
- How to Customize the Training Dashboard View
- Awareness Training Versions and Settings
- How Do I Create a Custom Training Playlist?
- How May I Edit Training Reminders?
Sexual Abuse Awareness Training
- How to Manage Automatic Training Renewal
- Does MinistrySafe Training Count Towards Continuing Education?
- How to Resend Training
- How to View Certificate of Completion
- How to Change the Passing Score for Training Quiz
- Support for Abuse Survivors Watching Training
Skillful Screening Training
MinistrySafe Institute
Organization Settings
- How to Unsubscribe From Email Communication
- How to Change the Language of the Control Panel
- How to Edit Organization Information
- How to Add Custom Columns to Manage Users
- How to Setup a Direct Sign-up Link
- How to Transfer Administrative Access When Leaving an Organization
Billing
Important Information
- Which Background Check Level Should Your Ministry Run, and How Often?
- What is the Adverse Action Process, and why is it important?
- Setting up Background Checks
- International Background Check Ordering
- Setting Up Continuous Monitoring
- States That Do Not Offer Continuous Monitoring
Managing Background Checks
- How to Customize the Background Check Email Template
- How to Order Background Checks
- How to Accept or Reject a Background Check
- What is 'Applicant Self-Disclosed?'
- How to Manage Background Check Automatic Renewals
- Setting Up Background Checks for Contractors
Reference+
- Reference+ Demo
- How to Create a Document in Reference+
- What is Reference+?
- How to Create an Email Template in Reference+
- How to Request a Reference in Reference+
- How to Send a Document in Reference+
Getting Started
Integrations
- How to Enable the Planning Center Add-On
- How to Order a Background Check through Planning Center
- How to View Completed Background Checks in Planning Center
- How to Send Training through Planning Center
- How To Integrate With Pushpay
- Need an API?
Sample Policies & Procedures
Reports
Other
- How to Edit Spelling on a Certificate of Completion
- I Need Assistance With a Legal Matter
- Does MinistrySafe Offer Member References or a List of Organizations Served?
- We Would Like More Information on Live Training
- How to Conduct a Group Training
- How Can We Show Others That We Use MinistrySafe Trainings and Resources?
Important Information
- How to Change or Reset a Password
- User Dashboard Information
- About Roles
- How to Send the Dashboard Link
- Where Can I Find Training and Background Check Completion Notifications?
- How to Edit the Dashboard Link Email
Managing Users
- How to Edit User Information
- How to Add Users
- How to Add Notes to a User's Profile
- Supervisor User Management Settings
- How to Add an Administrator
- How to Batch Upload Users