Claire M.
Articles
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Which Background Check Level Should Your Ministry Run, and How Often?
When conducting Background Checks, it is essential to take into account the applicant’s level of trust and access to children, students or vulnerable populations. THERE IS NO ONE-SIZE-FITS-ALL BAC...
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Setting Up Continuous Monitoring
Continuous Monitoring is available to ministries enabled for MinistrySafe Background Checks. It provides near real-time alerts on new arrest activity related to staff members or volunteers, elimina...
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Does MinistrySafe Training Count Towards Continuing Education?
Sexual Abuse Awareness Training can be submitted for continuing education credit to your licensing agency. To submit the Training for approval for continuing education credit, you will likely need:...
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What is a Report?
Available under the ‘Admin’ tab in the left-hand toolbar, the reporting feature enables Administrators to create and view exportable spreadsheets for administrative use. The following are some ex...
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I Need Assistance With a Legal Matter
When children are gathered for any ministry purpose, the risk of child sexual abuse exists. To request a legal consultation with the law firm of Love & Norris, please complete the law firm’s 10-mi...
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How to Resend Training
To resend Training: Click ‘Manage Users’ in the left-hand toolbar. Search the name of the user to whom you’d like to assign Training. Click the blue person icon to the left of the user’s name. Cli...
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What is the Training Library?
This feature houses ALL Trainings available to you in one easy-to-navigate page. You can locate the Trainings by selecting ‘Trainings’ on the left-hand menu and then selecting ‘Library’ on the top ...
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How to Purge Cache and Cookies
Click on your browser below for step-by-step instructions to clear your cache and cookies. Please be sure to set the time frame to ‘all time’. - Chrome - Safari - Firefox - Explorer
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How to Edit Billing Information
To update billing information: - Click the gear symbol in the top right-hand corner and select ‘Organization Information.’ Don’t see ‘Organization Information?’ Only SSAs can view this page. If yo...
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How To Integrate With Pushpay
MinistrySafe’s integration with Pushpay will automatically report Awareness Training scores directly to your Pushpay account. To integrate: - Click the ‘Admin’ tab in the left-hand menu, then c...