How to Customize the Background Check Email Template

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When a Background Check is ordered for a user through QuickApp, the user receives an email notifying them that a Background Check Application is pending completion. MinistrySafe allows Members to customize email templates to share important information with users, such as deadlines for Background Checks and contact details for a specific Administrator at their ministry.

Locating The Background Check Email Templates:

- Click the ‘Background Checks’ tab in the left-hand menu.

- Click the ‘Settings’ tab.

- Scroll down and locate the ‘Background Check Email’ section to customize the email template. 

Please Note: Background Check emails are automatically enabled on your account. If you would like to disable Background Check emails, please contact us at 817-737-7233 or Support@MinistrySafe.com.

Background Check Email Template Options:

- ClickChoose File’ to upload your ministry’s logo.

- ClickEmail Templates’ to create or edit Background Check email templates.

- ClickAdd New Template’ to create a new Background Check email template or click the edit icon to edit an existing template.

- Select ‘Back to Background Check Module Configuration’ once the email template has been created or edited. 

- Locate and select the email template you would like to use.

- Click the ‘Reminder Frequency.’ 

- Click the ‘Reminder Expiration.’ 

- Enable or disable the ‘About the Background Check Process’ section. This section provides a step-by-step Background Check process for each user.

ClickSave.’

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