When a Background Check is ordered for a user through QuickApp, the user receives an email notifying them that a Background Check Application is pending completion. MinistrySafe allows Members to customize email templates to share important information with users, such as deadlines for Background Checks and contact details for a specific Administrator at their ministry.
Locating The Background Check Email Templates:
- Click the ‘Background Checks’ tab in the left-hand menu.
- Click the ‘Settings’ tab.
- Scroll down and locate the ‘Background Check Email’ section to customize the email template.
Please Note: Background Check emails are automatically enabled on your account. If you would like to disable Background Check emails, please contact us at 817-737-7233 or Support@MinistrySafe.com.
Background Check Email Template Options:
- Click ‘Choose File’ to upload your ministry’s logo.
- Click ‘Email Templates’ to create or edit Background Check email templates.
- Click ‘Add New Template’ to create a new Background Check email template or click the edit icon to edit an existing template.
- Select ‘Back to Background Check Module Configuration’ once the email template has been created or edited.
- Locate and select the email template you would like to use.
- Click the ‘Reminder Frequency.’
- Click the ‘Reminder Expiration.’
- Enable or disable the ‘About the Background Check Process’ section. This section provides a step-by-step Background Check process for each user.
Click ‘Save.’
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