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Alexis Cowley

  • Total activity 24
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Activity overview

Latest activity by Alexis Cowley
  • Alexis Cowley created an article,

    How to Manage Automatic Training Renewal

    To enable Automatic Training Renewals: - Click ‘Trainings’ in the left-hand menu. - Click on the ‘Training Settings’ tab in the top menu. - Click the ‘Action’ button to the right of the Training ...

    • Edited
    • 6 followers
    • 0 comments
    • 1 vote
  • Alexis Cowley created an article,

    How To Remove Pop-up Blockers

    Click on the link below, then locate your browser on the page to view step-by-step instructions on how to remove the pop-up blocker on our website.  How to Remove Pop-Up Blockers

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Alexis Cowley created an article,

    Why Do I Keep Receiving Training Reminder Emails?

    When Sexual Abuse Awareness Trainings are assigned by the Administrator at an organization, MinistrySafe may send Training reminder emails until the Training is completed. If you have questions abo...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Alexis Cowley created an article,

    Why Do Pop-Ups Appear Each Time I Order or View A Background Check?

    Background Check information is protected by federal law: the Fair Credit Reporting Act (FCRA). When you view Background Check information, you must certify that you understand and are in complianc...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Alexis Cowley created an article,

    Background Check Viewing Certification

    By clicking the ‘Member Certifies’ button, the Administrator certifies the following concerning the Background Check (‘Consumer Report’) that the Administrator is now seeking to view: A clear and ...

    • Edited
    • 27 followers
    • 0 comments
    • 9 votes
  • Alexis Cowley created an article,

    Adverse Action Process

    Adverse Action, as it relates to Background Checks, is any action taken by a Ministry based on information in an applicant’s background check that may negatively impact that applicant. The Adverse ...

    • Edited
    • 1 follower
    • 0 comments
    • 5 votes
  • Alexis Cowley created an article,

    Which Version of Sexual Abuse Awareness Training Should I Send?

    Sexual Abuse Awareness Training is our foundational Training -- intended for staff members and volunteers interacting with minors in any ministry environment. There are several versions of Awarenes...

    • Edited
    • 5 followers
    • 0 comments
    • 0 votes
  • Alexis Cowley created an article,

    How to Customize the Training Email Template

    Training Email Templates can be customized to communicate important information to users, such as Training deadlines or contact information for a specific Administrator at the organization. To crea...

    • Edited
    • 3 followers
    • 0 comments
    • 2 votes
  • Alexis Cowley created an article,

    Troubleshooting Users Not Receiving Emails with Training Link

    If a user is not receiving Training emails, please try the following: - Verify that the user’s email is correct. - Resend the Training to the user. - Ask the user to check his or her junk or spam f...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Alexis Cowley created an article,

    Can MinistrySafe Integrate With My LMS?

    MinistrySafe offers Learning Tools Interoperability (LTI) integration with learning platforms, allowing the transfer of Trainee data and postback of results to your LMS system. Some of the features...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes