
Rebecca Jordan
Articles
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How to Conduct a Group Training
The Control Panel accommodates organizations choosing to conduct Trainings in group format as opposed to Trainees completing Training individually. - Gather everyone to view the Training, giving th...
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Support for Abuse Survivors Watching Training
If a Training is too difficult for a staff member or volunteer to complete due to past personal experience, it is appropriate to suggest (or provide) professional counseling services from a counsel...
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How to send training to a User without email or computer access
An email address is required because Training and Background Check links are sent to each User via email. For Users without an email address, use this workaround: When adding the User, enter your...
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What integrations are available with MinistrySafe?
MinistrySafe offers integrations with the following Church Management Systems: -TouchPointLearn more here. -ROCK RMS Learn more here. -MinistryPlatformLearn more here. -Planning Center Online...
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How to Batch Upload Users
If you have more than 40 users, we recommend utilizing the batch import process to upload a group of users at one time. To complete a batch import: - View the import instructions attached below. ...
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What is a Snapshot?
Available under the ‘Admin’ tab on the left-hand toolbar in the Control Panel, the Snapshot feature enables Administrators to easily and efficiently maintain records of the Organization’s child pro...
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User Cannot Complete Quiz
Users may receive the message ‘Quiz has already been completed’ if an Administrator attempts to send the same Training link to multiple Users or if a Single User attempts to renew his or her Traini...
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How to Generate an API Key
To generate an API Key and integrate your Learning Management System with MinistrySafe, log into your MinistrySafe account and access our Developer Center here. After accessing the Developer Center...
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How to Manage Background Check Automatic Renewals
To Enable Background Check Automatic Renewals:1. Click ‘Background Checks’ in the left-hand menu.2. Click ‘Settings’ at the top.3. Check ‘Enable Automatic Renewals.’4. Click ‘Save.’ The Control Pa...
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How to Edit a Report
- Once a report has been generated, click ‘Admin’ in the left-hand toolbar. - Click ‘Reports’ in the top toolbar. - Click the edit symbol to the right of the report you’d like to edit.