
Emma Walker
Articles
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How to Order Background Checks
We offer two methods to order Criminal Background Checks: QuickApp and Longform. The QuickApp sends a secure email to the user allowing the user to enter his or her personal information and digital...
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How to Edit User Information
Click ‘Manage Users’ on the left-hand toolbar, then click the edit icon to the left of the User’s name. Can’t see this icon? Supervisors cannot edit User’s information by default, so an SSA must gi...
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How to change the contact information in the Background Check email
Here is how to update the contact information provided on the Background Check email: Click the ‘Gear’ in the top right-hand corner and select ‘Organization settings.’ Under the Background Chec...
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How to Change or Reset a Password
Click the ‘Gear’ symbol in the top right-hand corner. Click ‘My Account.’ Select ‘Password’ in the top toolbar. If another Administrator has forgotten his or her username or password: Click ‘Man...
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How to Allow Trainings for Trainees
The following Trainings are available only to Safety System Administrators and Supervisors: Skillful Screening Training, MinistrySafe Institute, Criminal Background Checks, Policies and Procedures...
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How to Add Webhooks
To add Webhooks and send MinistrySafe notifications through your Learning Management System, log into your MinistrySafe account and access our Developer Center here. Once you have accessed the Deve...
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How to Add Users
There are three ways to add Users to the Control Panel. Users must be added before they can be assigned Trainings or Background Checks. If you have less than 40 Users, add them individually. Click ...
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How to add another Administrator
An Organization may have an unlimited number of Users and Administrators in the Control Panel. To change an existing User to an Administrator: Click ‘Manage Users’ on the left-hand toolbar. Search...
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How can we show others that we use MinistrySafe Trainings and resources?
Let parents know that your church or Ministry proactively addresses the risk of child sexual abuse by placing ‘Staff Trained by MinistrySafe’ stickers in areas providing services to children or yo...
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User Dashboard Information
When logged in, SSA’s and Supervisors can find Organization updates and any pending Trainings, Background Checks or Documents waiting for completion on the Home tab. Select ‘Home’ on the left-hand ...