
Emma W.
Articles
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States That Do Not Offer Continuous Monitoring
If your Ministry is located in California, Illinois, New York, Massachusetts, or Kentucky, your state law does not allow Continuous Monitoring. Please refer to your state statute below for more inf...
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How to Send Trainings
To send Trainings: Click ‘Trainings’ in the left-hand toolbar. Click ‘Send Training’ underneath the Training you are assigning. Click ‘Select’ under the preferred Training version, if applica...
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How to Order Background Checks
MinistrySafe provides two Background Check ordering options: QuickApp and Longform. The QuickApp ordering option sends a secure email to the applicant, allowing them to enter personal information a...
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How to Add Users
There are three methods to add users to the Control Panel. Users must be added before they may be assigned Trainings or Background Checks. If you have less than 40 users, add them individually: - ...
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I forgot my username and/or password.
If you have forgotten your login credentials, please submit a request to our Support Team. In your request, please include your name, Organization, and email address associated with your User profi...
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How to Add an Administrator
A ministry may have an unlimited number of users and Administrators in the Control Panel. To change an existing user to an Administrator: - Click ‘Manage Users’ in the left-hand toolbar. - Search t...
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How to Change or Reset a Password
- Click the gear symbol in the top right-hand corner. - Click ‘My Account.’ - Select ‘Password’ in the top toolbar. If another Administrator has forgotten his or her username or password: - Click ...
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How to Disable Training Links
1. Click on the ‘Gear’ symbol in the upper right corner. 2. Click on ‘Organization settings.’ 3. Check ‘Turn off Training Emails’ located in the Training Module Configuration section and click ‘S...
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How to Allow Trainings for Trainees
The following Trainings are available to Safety System Administrators and Supervisors only by default: - Skillful Screening Training - MinistrySafe Institute - Background Checks Training - Policie...
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What is the Training Library?
This feature houses ALL Trainings available to you in one easy-to-navigate page. You can locate the Trainings by selecting ‘Trainings’ on the left-hand menu and then selecting ‘Library’ on the top...