Emma W.
Articles
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I Forgot My Username and/or Password
If you have forgotten your login credentials, please submit a request to our Support Team. In your request, please include your name, organization, and email address associated with your user profi...
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How to Resend Skillful Screening Training
To Resend Skillful Screening Training: - Click ‘Trainings’ in the left-hand toolbar. - Click ‘Send Training’ underneath the Training you are assigning. - Click ‘Select’ under the preferred Training...
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How to Send the Dashboard Link
1. Select ‘Manage Users’ on the left-hand menu. 2. Check the box to the left of the User's name to whom you wish to send the Dashboard Link. 3. Click on 'Send Profile Links' in the upper right cor...
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Supervisor User Management Settings
Supervisors have three levels of user management: - Access to all users in the account. - Limited access to shared Tags: Administrators may create Tags to label users in organizational groups. If a...
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How to Edit User Information
- Click ‘Manage Users’ on the left-hand toolbar. - Click the edit icon to the left of the user’s name. Can’t see this icon? Supervisors cannot edit users’ information by default, so an SSA must gi...
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How to Change or Reset a Password
- Click the gear symbol in the top right-hand corner. - Click ‘My Account.’ - Select ‘Password’ in the top toolbar. If another Administrator has forgotten his or her username or password: - Click ...
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How to Allow Trainings for Trainees
The following Trainings are available to Safety System Administrators and Supervisors only by default: - Skillful Screening Training - MinistrySafe Institute - Background Checks Training - Policie...
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How to Add Webhooks
To add Webhooks and send MinistrySafe notifications through your Learning Management System, log into your MinistrySafe account and access our Developer Center here. Once you have accessed the Deve...
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How to Add an Administrator
A ministry may have an unlimited number of users and Administrators in the Control Panel. To change an existing user to an Administrator: - Click ‘Manage Users’ in the left-hand toolbar. - Search t...
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How to Add Users
There are three methods to add users to the Control Panel. Users must be added before they may be assigned Trainings or Background Checks. If you have less than 40 users, add them individually: - ...