How to send training to a user without email or computer access

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An email address is required because training and background check links are sent to users via email. For users without an email address, use this workaround:

  1. When adding the user, enter your email address.
  2. Ask the trainee to utilize a computer or tablet at the facility.
  3. Once the trainee arrives, assign training to the trainee (to your email) and open the training link. 

Warning: When you open the training link, make sure you see the trainee’s name at the top right-hand corner. Your computer may automatically remember your profile. If you do not see the correct user’s name, try refreshing the page or clearing your cache and cookies.

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