About roles


Role delineates the level of administrative access a user has within the Control Panel. There is no limit to how many users may exist in each category.

  • SSA (Safety System Administrator) has the highest level of access and may perform all account actions. Safety System Administrators have a username and password.
  • Supervisors have a middle level of clearance, and may add users and send trainings. Supervisor permissions may be customized per user to increase functionality. Supervisors have a username and password.
  • Trainees have the lowest level of access and cannot view other users, but may complete online trainings and background checks sent to them. Trainees do not have a username or password.


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  • Do we need to work with Zendesk to make this Ministry Safe function?

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