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How to resend a welcome email

SSAs and Supervisors both require a username and a password. Follow these steps to learn how to resend a welcome email to one of your SSAs or Supervisors who might have forgotten their login information.

On MANAGE USERS, click the blue user icon next to your SSA/Supervisor.

The USER PROFILE will pop up. On this page, click the RESEND WELCOME EMAIL button.

The profile will automatically close out and a confirmation message will appear at the top of the screen.

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