How to Customize the Background Check Email

Background Check Email Templates may be customized to communicate information to Users, such as Background Check deadlines or contact information for a specific Administrator at the Organization.

To begin customizing your Email Template: 

Step 1: Upload a logo if you’d like your Organization represented in the email. 

Step 2: Create and Select an Email Template.

1. Select ‘Email Templates’ to create or edit Background Check Email Templates. 
2. Select ‘Add new Template’ to create a new Background Check Email Template.
   OR select the ‘edit’ icon  to edit an existing Template. 
3. Click on ‘Back to Background Check Module Configuration’ once completed.
   
4. Select the Email Template you wish to use. 

Step 3:  Confirm Settings. 

1. Adjust Reminder Frequency and Reminder Expiration. 

   

2. Enable or Disable the ‘About the Background Check Process’ section. This section provides a step-by-step Background Check process for each User.

   3. Select ‘Save’ at the bottom of the page.